***IMPORTANT CUSTOMER INFORMATION
Due to the continuing consequences related to Covid-19 our customer service is experiencing an increased volume in customer messages. This can lead to delayed response times.
Please make sure to check our FAQs before contacting our customer service.
Thank you for your patience and understanding.
With over 30 years of flower delivery experience, we can help you with common questions about your order or flowers or if you need help with placing an order.
Below you will find our contact information and customer service opening hours. You can always send us an e-mail. All e-mails are answered within our business hours and we strive to answer your inquiry as soon as possible.
How to find our Live Chat?
Throughout our wesbite we have a helpful FAQ section which is a purple help icon. WIthin there we have main usueful articles which might help you find the answer you are looking for. But finding our chat section please follow these simple steps.
Live Chat/Email Opening Times
Mon - Fri (9am - 5pm) - Sat (8am - 1pm)
How to find our Live Chat
Open Help Icon > Open Contact Us > Open Live Chat (when available)
If the chat icon isn't there it is due to our agents being with other customers but rest assured that we will be with you as soon as we can.
Our Headquarter is located in the Netherlands:
Euroflorist Europe B.V.
1101 BV Amsterdam
Euroflorist Deutschland GmbH
Berliner Allee 32