Contact us

Contact & Opening Hours

With over 30 years of flower delivery experience, we can help you with common questions about your order or flowers or if you need help with placing an order.

Below you will find our contact information and customer service opening hours. You can always send us an e-mail. All e-mails are answered within our business hours and we strive to answer your inquiry as soon as possible.


Contact Information


Phone: 0049 (0) 800 508 4501

Live Chat: Click on the "hlep" icon in the bottom right corner

How to find our Live Chat?

Throughout our wesbite we have a helpful FAQ section which is a purple help icon. WIthin there we have main usueful articles which might help you find the answer you are looking for. But finding our chat section please follow these simple steps.

Live Chat/Email/Phone Opening Times

Mon - Fri (9am - 5pm) - Sat (8am - 1pm)

How to find our Live Chat

Open Help Icon  > Open Contact Us  > Open Live Chat (when available)

If the chat icon isn't there it is due to our agents being with other customers but rest assured that we will be with you as soon as we can.

Our Headquarter:

Euroflorist Deutschland GmbH
Sachsenstraße 6
20097 Hamburg